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Author Topic: NVG510 working with red flashing broadband light?  (Read 1217 times)

rvr1800

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NVG510 working with red flashing broadband light?
« on: October 12, 2013, 11:37:16 PM »
Hello,
Right now as I type this and use the internet, the red broadband light is flashing red. This is after I unplugged the unit to reset it after the green service light went out while the family was online. It seems most nights around 9:15ish the service light will disappear and then flash red. Sometimes it comes back by it's self. Tonight the service light is green (and the internet work fine) but the broadband light is flashing red after the reset.

Previous posts have suggested outside interference or throttling as a possible cause. Below are the noise numbers currently seen by the modem. Are they good, bad, or normal? Where should I start troubleshooting my 9:15ish offline issue?

DSL speed test shows 10.99 down and .94 up. Close to the 12 and 1 I pay for.


                      Downstream   Upstream



SN Margin (dB)      7.9             8.9

Line Attenuation (dB)  31.0      19.1

Output Power(dBm)     18.4     12.0

Errored Seconds            0          0

Loss of Signal                0          0

Loss of Frame                0          0
 
FEC Errors                     15        0

CRC Errors                     0         0

Any help would be awesome,
Don

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Re: NVG510 working with red flashing broadband light?
« Reply #1 on: October 13, 2013, 01:23:57 PM »
The noise magrins look low to me but could be due to distance.  No LOS and the 15 FEC's dont look out of line.  I would start by finding out what turns on at 9:15ish ie: street lights, outside house lights on timer, is anyone using a microwave, treadmill or anything at that time?
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rvr1800

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Re: NVG510 working with red flashing broadband light?
« Reply #2 on: October 13, 2013, 09:06:29 PM »
Any idea why still today the broadband light is flashing red but the Internet works fine?

BridgeTap

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Re: NVG510 working with red flashing broadband light?
« Reply #3 on: October 14, 2013, 02:45:22 AM »
Could be burnt out?  Does it flash when power cycle?
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rvr1800

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Re: NVG510 working with red flashing broadband light?
« Reply #4 on: October 14, 2013, 11:43:32 AM »
Update:

Yesterday afternoon (about 20hrs after restart, with the internet working fine) the red light finally turned green. Everything worked fine, until 11pm when the internet stopped again! I cycled the power to it to restart and the first attempt had both broadband and service lights red. Cycled the power again and the internet came back only to loose the service light (and internet) about 30 minutes later.

This morning the service light still was not on and no internet. I tried to access 192.168.1.254 but get nothing. Cycled the power again and it came back on but no service light or access to 192.168.1.254. After about 5 minutes the service returned. Internet works and can now access the modem. Here is the log;

L6 sdb[306]: log buffer size set to 8192
P0000-00-00T00:00:04 L7 sdb[306]: starting process /sbin/klogd (pid 313)
P0000-00-00T00:00:10 L7 sdb[306]: libmotopia: Closing /dev/motopia
P0000-00-00T00:00:10 L7 sdb[306]: Loading platform module bcm_enet
P0000-00-00T00:00:10 L6 sdb[306]: SSL CA-root-cert directory is ready.
P0000-00-00T00:00:10 L6 sdb[306]: Hardware is 'NVG510'
P0000-00-00T00:00:12 L6 sdb[306]: S/N 62035352225360, SKU 64
P0000-00-00T00:00:14 L3 sdb[306]: Wireless subsystem found
P0000-00-00T00:00:17 L5 sdb[306]: VOIP subsystem found
P0000-00-00T00:00:17 L7 sdb[306]: netfilter: redirect object not found. skip prerouting rules
P0000-00-00T00:00:18 L3 sdb[306]: scheduler: no ntp object
P0000-00-00T00:00:18 L6 sdb[306]: ip6.route[1]: Setting state from 'unset' to 'down'
P0000-00-00T00:00:20 L3 sdb[306]: Wi-Fi: Adding interface wl0
P0000-00-00T00:00:20 L3 sdb[306]: Wi-Fi: Adding interface wl0.1
P0000-00-00T00:00:20 L3 sdb[306]: Wi-Fi: Adding interface wl0.2
P0000-00-00T00:00:20 L3 sdb[306]: Wi-Fi: Adding interface wl0.3
P0000-00-00T00:00:20 L3 sdb[306]: DSL: EOC version 386bbb220650 NVG510 906221-64
P0000-00-00T00:00:20 L7 sdb[306]: enabling vc[1]
P0000-00-00T00:00:20 L7 sdb[306]: starting process /bin/voipexe (pid 997)
P0000-00-00T00:00:20 L5 sdb[306]: voipexe start returned ret=0
P0000-00-00T00:00:20 L5 sdb[306]: login authorization-delay timer set for 300 seconds
P0000-00-00T00:00:20 L4 sdb[306]: Configured for IPDSLAM mode
P0000-00-00T00:00:20 L5 sdb[306]: SYS: loading saved configuration
P0000-00-00T00:00:21 L6 sdb[306]: ip6_set_proc: setting  to '0'
P0000-00-00T00:00:21 L6 sdb[306]: ip6_set_proc: setting  to '1'
P0000-00-00T00:00:21 L6 sdb[306]: ip6_set_proc: setting  to '1'
P0000-00-00T00:00:24 L7 sdb[306]: Ensw QoS: p-bit map: 0 0 0 0 1 1 2 2
P0000-00-00T00:00:24 L7 sdb[306]: Ensw: QoS configured
P0000-00-00T00:00:24 L7 sdb[306]: Ensw: max_age is 300
P0000-00-00T00:00:24 L3 sdb[306]: Wi-Fi: Intializing the subsystem
P0000-00-00T00:00:24 L3 sdb[306]: Wi-Fi: Setting country code to US
P0000-00-00T00:00:24 L3 sdb[306]: Wi-Fi: Country code set to US/2144319908
P0000-00-00T00:00:24 L3 sdb[306]: Wi-Fi: Starting autochannel scan...
P0000-00-00T00:00:26 L3 sdb[306]: Wi-Fi: Autochannel found channel 11 on attempt 1
P0000-00-00T00:00:27 L3 sdb[306]: DSL: TPS-TC encoding set to PTM.
P0000-00-00T00:00:27 L6 sdb[306]: DSL: NLNM threshold value set to 60
P0000-00-00T00:00:27 L3 sdb[306]: DSL: Bitswap is ON, SRA is ON
P0000-00-00T00:00:27 L3 sdb[306]: DSL: Dying Gasp is OFF
P0000-00-00T00:00:27 L3 sdb[306]: DSL: DSP version - A2pD035b.d23i
P0000-00-00T00:00:27 L7 sdb[306]: DSL: Created net device ptm0, code = 0
P0000-00-00T00:00:29 L6 sdb[306]: conn[1]: linkchange_handler got event 19
P0000-00-00T00:00:29 L7 sdb[306]: conn[1]: new object ignoring event 19 from link[1]
P0000-00-00T00:00:29 L6 sdb[306]: conn[2]: linkchange_handler got event 19
P0000-00-00T00:00:29 L7 sdb[306]: conn[2]: new object ignoring event 19 from link[1]
P0000-00-00T00:00:29 L7 sdb[306]: link[1] sending DOWN event
P0000-00-00T00:00:29 L6 sdb[306]: conn[1]: linkchange_handler got event 17
P0000-00-00T00:00:29 L7 sdb[306]: conn[1]: new object ignoring event 17 from link[1]
P0000-00-00T00:00:29 L6 sdb[306]: conn[2]: linkchange_handler got event 17
P0000-00-00T00:00:29 L7 sdb[306]: conn[2]: new object ignoring event 17 from link[1]
P0000-00-00T00:00:29 L5 sdb[306]:
 voice_event_handler: voice_get_wan_conn_obj returned null ..Not posting event:17
P0000-00-00T00:00:29 L6 sdb[306]: link[1]: Setting state from 'unset' to 'down'
P0000-00-00T00:00:29 L6 sdb[306]: conn[1]: linkchange_handler got event 19
P0000-00-00T00:00:29 L7 sdb[306]: conn[1]: new object ignoring event 19 from link[2]
P0000-00-00T00:00:29 L6 sdb[306]: conn[2]: linkchange_handler got event 19
P0000-00-00T00:00:29 L7 sdb[306]: conn[2]: new object ignoring event 19 from link[2]
P0000-00-00T00:00:29 L7 sdb[306]: link[2] sending DOWN event
P0000-00-00T00:00:29 L6 sdb[306]: conn[1]: linkchange_handler got event 17
P0000-00-00T00:00:29 L7 sdb[306]: conn[1]: new object ignoring event 17 from link[2]
P0000-00-00T00:00:29 L6 sdb[306]: conn[2]: linkchange_handler got event 17
P0000-00-00T00:00:29 L7 sdb[306]: conn[2]: new object ignoring event 17 from link[2]
P0000-00-00T00:00:29 L5 sdb[306]:
 voice_event_handler: voice_get_wan_conn_obj returned null ..Not posting event:17
P0000-00-00T00:00:29 L6 sdb[306]: link[2]: Setting state from 'unset' to 'down'
P0000-00-00T00:00:29 L7 sdb[306]: starting process /bin/eap_tls_peer (pid 1308)
P0000-00-00T00:00:29 L6 sdb[306]: conn_apply conn[1]
P0000-00-00T00:00:29 L6 sdb[306]: conn[1]: conn_state_mc_controller got event 31 subevent 302
P0000-00-00T00:00:29 L7 sdb[306]: conn[1]: static_state_mc_controller got event 302
P0000-00-00T00:00:29 L7 sdb[306]: conn[1]: starting, current state is 'down'
P0000-00-00T00:00:29 L7 sdb[306]: priv_data: conn[1]/link[1]: static
P0000-00-00T00:00:29 L6 sdb[306]: starting conn[1] on link[1], interface=br1
P0000-00-00T00:00:29 L6 sdb[306]: conn[1]: config (0.0.0.0)->(192.168.1.254) flags=[1, 2, 0]
P0000-00-00T00:00:29 L5 sdb[306]: conn[1]: interface configured for 192.168.1.254
P0000-00-00T00:00:29 L7 sdb[306]: dhcps: invoke on interface br1
P0000-00-00T00:00:29 L7 sdb[306]: dhcps: adding interface string "br1"
P0000-00-00T00:00:29 L7 sdb[306]: starting process /bin/dhcpd (pid 1313)
P0000-00-00T00:00:29 L6 sdb[306]: conn_apply conn[2]
P0000-00-00T00:00:29 L6 sdb[306]: conn[2]: conn_state_mc_controller got event 30 subevent 254
P0000-00-00T00:00:29 L7 sdb[306]: conn[2]: dhcpc_state_mc_controller got event 254
P0000-00-00T00:00:29 L3 sdb[306]: Wi-Fi: Setting country code to US
P0000-00-00T00:00:29 L6 sdb[306]: log buffer size set to 32768
P0000-00-00T00:00:29 L6 sdb[306]: setting log level to 5
P0000-00-00T00:00:30 L3 sdb[306]: lan_redirect_status_get: no conn
P0000-00-00T00:00:31 L3 sdb[306]:
voice_send_event: error 2:No such file or directory message size 100
P0000-00-00T00:00:34 L5 sdb[306]: database initialized
P0000-00-00T00:00:34 L3 vosdb[997]: SDB "isapplying" failed: Connection timed out
P0000-00-00T00:00:34 L5 sdb[306]: ELAN: Port lan-1 (eth0) going up
P0000-00-00T00:00:34 L5 sdb[306]: ELAN: Port lan-1 (eth0) speed 100 duplex full
P0000-00-00T00:00:34 L3 vosdb[997]: SDB "isapplying" failed: Connection timed out
P0000-00-00T00:00:34 L3 vosdb[997]: **********Starting VOIP Tasks *************
P0000-00-00T00:00:45 L3 sdb[306]: DSL: Filters may be missing: No
P0000-00-00T00:00:45 L3 sdb[306]: DSL: Echo level: 0 dB
P0000-00-00T00:00:45 L3 sdb[306]: DSL: Affected tones: 50
P0000-00-00T00:00:51 L3 sdb[306]: DSL: Last Retrain Reason: 0x8000 Reason Unknown 2
P0000-00-00T00:01:09 L3 sdb[306]: DSL: Filters may be missing: No
P0000-00-00T00:01:09 L3 sdb[306]: DSL: Echo level: 0 dB
P0000-00-00T00:01:09 L3 sdb[306]: DSL: Affected tones: 23
P0000-00-00T00:01:15 L3 sdb[306]: DSL: Mode ADSL2+ (PTM)
P0000-00-00T00:01:15 L3 sdb[306]: DSL: Sync Rate in kbps D/S 11997 U/S 1020
P0000-00-00T00:01:15 L3 sdb[306]: DSL: Latency path Interleaved
P0000-00-00T00:01:15 L3 sdb[306]: DSL: Trellis D/S:ON U/S:ON
P0000-00-00T00:01:15 L3 sdb[306]: DSL: CO Vendor BDCM
P0000-00-00T00:01:15 L3 sdb[306]: DSL: Link showtime counter since boot 1
P0000-00-00T00:01:19 L5 supp1x[1308]: Sending START Packet
P0000-00-00T00:01:19 L2 supp1x[1308]: Supplicant event = FAILURE
P0000-00-00T00:01:20 L4 sdb[306]: no WAN IP address detected
P0000-00-00T00:02:22 L5 supp1x[1308]: Supplicant event = SUCCESS
P0000-00-00T00:02:24 L5 sdb[306]: conn[2]: interface configured for 108.XXX.218.142
P0000-00-00T00:02:32 L1 sdb[306]: nm_ipv6_add_firewall:  (4)
The last message was repeated 2 times.
P0000-00-00T00:02:35 L5 cwmp[1366]: DSLF_WanMgmtChg path[conn[2].ipaddr] val[108.XXX.218.142]
P0000-00-00T00:02:35 L3 vosdb[997]:  Sdb Failed to get ip.ntp.time-qcquired
P0000-00-00T00:02:35 L1 sdb[306]: nm_ipv6_add_firewall:  (4)
2013-10-14T07:49:41-07:00 L5 sdb[306]: authorization-delay timeout cleared
2013-10-14T07:49:42-07:00 L5 ntph[2197]: update system date & time from NTP server 68.94.156.17
2013-10-14T07:49:47-07:00 L5 cwmp[1366]: Next Periodic Inform after 50580 s
2013-10-14T07:49:47-07:00 L4 cwmp[1366]: Resolving ACS URL - Retry 0
2013-10-14T07:49:47-07:00 L5 cwmp[1366]: Connect to https://cwmp.c01.sbcglobal.net/cwmp/services/CWMP [] Retry 0
2013-10-14T07:49:47-07:00 L5 cwmp[1366]: (SSL) Connect Success: cwmp.c01.sbcglobal.net
2013-10-14T07:49:47-07:00 L5 cwmp[1366]: (SSL) Certificate Verify Success: cwmp.c01.sbcglobal.net
2013-10-14T07:49:48-07:00 L5 cwmp[1366]: Post Inform - reason 1 BOOT
2013-10-14T07:49:48-07:00 L5 cwmp[1366]: Server auth challenge received
2013-10-14T07:49:48-07:00 L5 cwmp[1366]: Receive InformResponse
2013-10-14T07:49:48-07:00 L5 cwmp[1366]: Post 0
2013-10-14T07:49:48-07:00 L5 cwmp[1366]: Receive GetParameterValues
2013-10-14T07:49:48-07:00 L5 cwmp[1366]: Post GetParameterValuesResponse (chunk-length - 1737)
2013-10-14T07:49:48-07:00 L4 cwmp[1366]: Continue GetParameterValuesResponse (chunk-length - 0)
2013-10-14T07:49:48-07:00 L5 cwmp[1366]: Closing connection on HTTP 204
2013-10-14T07:49:48-07:00 L5 cwmp[1366]: (SSL) Closing Connection: cwmp.c01.sbcglobal.net


A little info on my setup. The NVG510 is in pass through mode in front of a Linksys E4200. I did go back into the modem setup and turn off Ivp6 again (thought I did that the first time) and restarted it again. We have had Uverse for a while now (in this configuration) and until a few months ago I was soild!

Right now it's up and running, but I'd bet money sometime tonight (everynight?) between 8:30 and later it will kickoff.

With the time it goes down varying so much and our location, is there anyway for a tech to check our local area for issues?
« Last Edit: October 14, 2013, 08:52:55 PM by rvr1800 »

rvr1800

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Re: NVG510 working with red flashing broadband light?
« Reply #5 on: October 21, 2013, 10:32:42 AM »
This mornings numbers

Downstream and Upstream Statistics

                                 Downstream                  Upstream

SN Margin (dB)            8.0                                 9.6

Line Attenuation (dB)   31.5                               19.4

Output Power(dBm)     18.4                                12.1

Errored Seconds            25                                     0

Loss of Signal                  0                                     0

Loss of Frame                 0                                      0

FEC Errors                2464                                    37

CRC Errors                   32                                      0

Are these OK?

Deep Thought

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Re: NVG510 working with red flashing broadband light?
« Reply #6 on: October 21, 2013, 01:03:52 PM »
Looks a lot better than mine...

Line State   Up
Broadband Connection    Up
Downstream Sync Rate (kbps)   10747
Upstream Sync Rate (kbps)   1021
Modulation   ADSL2+
Data Path   Fast

Downstream and Upstream Statistics
    Downstream   Upstream
SN Margin (dB)   5.8   14.1
Line Attenuation (dB)   37.5   20.3
Output Power(dBm)   19.1   12.0
Errored Seconds   18260   7
Loss of Signal   0   0
Loss of Frame   0   0
FEC Errors   0   0
CRC Errors   32911   7

 

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